Business Intelligence Consultant (m/f/d)

Our client, a company with a data driven platform helping hospitality organizations to collect, harmonize and analyze the data to better manage their businesses, is looking for a Business Intelligence Consultant to design and implement main business processes.

You’ll be given end-to-end responsibility for the implementation, consulting, support and close cooperation with the company’s Product and Development teams to improve product features. Applying your knowledge of data science principles and experience within the hospitality industry, you'll be working with clients to understand their issues, create strategies for change and win buy-in for your recommendations.

Your responsabilities

Drive growth and hit sales targets by building customer network and developing a deep understanding of the clients’ needs
Lead Consulting Workshops with customers to translate their data volumes, sources and business needs into visual dashboards and Enterprise Reporting
Install the analytics program online on customer site
Analyze customer needs and configure the systems to their specific requirements
Lead product trainings and consulting sessions on the usability, setup and self-sufficient setup of data dashboards
Serve the customers by analysing their data need, investigating challenges, resolving problems as a point of escalation for our products connected to the analytics program. Design and develop the structure of the future L2 Support Department
Retract knowledge from big amounts of data, translate them into business needs and reports. Use visualization technics to express and communicate clearly actionable insights resulted by the analysis for the customer
Translate customer needs and requirements into actionable items for the analytics product department
Built up the operational department, processes and structure for the analytics program
Become an expert and provide support to the other company’s departments with in-dept knowledge about the analytics program (i.e. Pre-Sales)

Qualifications

Hospitality background with strong experience in the usage of PMS systems is a must
Sound computer aptitude with knowledge of databases
Strong analytical background with understanding of data modeling and big data methodology
Experience in troubleshooting, software development processes and ability to understand and implement client requirements
Knowledge about training and consulting customers with SaaS Products
Experienced in working within agile environments
Strong communication skills and organizational skills with attention to detail  
Enthusiasm and high level of motivation, target driven
Excellent English, other languages a plus
Knowledge of online dashboard visualization tool and revenue management is a plus

Your benefits

Challenging and creative technology environment with a great deal of freedom and responsibility
Feedback and initiatives are always welcomed, you’ll also get full ownership to help shape the company's future
Opportunity to grow inside the global organization and develop yourself both professionally and personally
Flexible working hours, opportunity to work (partially) remotely or choose your preferred location
A modern workplace in one of our multinational offices, of course as much coffee, mate and fruits as you need to get into the flow

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